At Great Day Technology, we are committed to delivering your Purrfy device promptly and safely. Please review our shipping policy before you place your order.
Orders are typically processed within 1–3 business days after payment is received.
Orders placed on weekends or holidays will be processed the next business day.
Once your order has shipped, you will receive a confirmation email with tracking information.
We use leading delivery services (FedEx, UPS, DHL, Purolator) to ensure careful and quick shipment of your order.
Delivery times vary by destination. Most international orders arrive within 7–21 business days.
Delivery timelines are estimates and may be affected by external factors such as customs delays or carrier issues.
Shipping rates are calculated at checkout. Rates are based on your location and your selected product.
Once your order has shipped, you will receive a tracking number via email. You can track your package using the carrier’s website.
We ship to the following countries:
If your country isn’t on the list, let us know. We can work out the shipping options to your location and will send you the details by email.
Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
We are not responsible for delays due to customs processing.
Please ensure your shipping address is correct at the time of checkout. We are not responsible for orders shipped to incorrect or undeliverable addresses.
Re-shipment of returned packages due to address errors will incur additional shipping charges. You are responsible for these charges.
If your order arrives damaged or is lost in transit, contact us within 7 days of the estimated delivery date.
We will work with the carrier to resolve the issue and may offer a replacement or refund as appropriate.
If you have questions about your order or our shipping policy, please contact us at:
Great Day Technology Inc.
491C 4TH STREET
COURTENAY BC
V9N 1G9